Privacy Policy

We may collect the following types of information:

• Personal identification information — name, email address, phone number, and mailing address provided via contact forms or appointment requests.
• Payment information — billing address and payment details submitted through our Stripe-powered payment portal. We do not store full card numbers; all payment data is handled securely by Stripe.
• Protected Health Information (PHI) — medical and psychiatric information shared during the course of treatment, governed by HIPAA (see Section 4).
• Website usage data — browser type, IP address, pages visited, and time spent on pages, collected via Google Analytics.

We use the information we collect for the following purposes:

• To schedule and manage appointments and respond to inquiries
• To process payments for services rendered
• To provide and improve psychiatric care and related services
• To send appointment reminders or follow-up communications (with your consent)
• To comply with legal and regulatory obligations
• To analyze website traffic and improve the user experience via Google Analytics

We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.

We may share your information only in the following limited circumstances:

• Service providers — trusted third-party vendors who assist in operating our website or services (e.g., Stripe for payment processing, Google Analytics for website analytics). These providers are contractually obligated to protect your information.
• Insurance and billing — your health information may be shared with your insurance carrier as necessary to process claims and verify benefits.
• Legal obligations — we may disclose information when required by law, court order, or government regulation, or to protect the rights and safety of our patients, staff, or the public.

As a healthcare provider, Sentinel Integrative Psychiatry is subject to the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) — including medical records, treatment details, and billing information related to your care — is handled in strict compliance with HIPAA regulations.

You will receive a separate Notice of Privacy Practices (NPP) at your first appointment, which describes in full detail how your PHI may be used and disclosed, and your rights regarding that information.

You have the right to request access to your medical records, request corrections, and request restrictions on how your PHI is used. To exercise these rights, contact us directly at drtim@sentinelintegrativepsychiatry.com.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Specifically, we use Google Analytics to understand how visitors interact with our site. This data is aggregated and anonymous — it is not linked to your personal identity.

You may disable cookies through your browser settings at any time. Note that disabling cookies may affect certain features of our website.

We do not use cookies for advertising or retargeting purposes.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

All online payments are processed through Stripe, which is PCI DSS Level 1 compliant — the highest standard of payment security. We never store your full credit card information on our servers.

While we take data security seriously, no method of transmission over the internet is 100% secure. We encourage you to use caution when submitting sensitive information online.

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right to access — request a copy of the personal information we hold about you
• Right to correction — request that inaccurate information be corrected
• Right to deletion — request deletion of your personal data, subject to legal retention requirements
• Right to opt out — opt out of non-essential communications at any time by contacting us

To exercise any of these rights, please contact us at drtim@sentinelintegrativepsychiatry.com or call (702) 983-4357.

Our website may contain links to third-party websites (such as Google Maps or insurance provider sites). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to remove it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

For questions or concerns about this Privacy Policy, contact us at drtim@sentinelintegrativepsychiatry.com or call (702) 983-4357.